01Acceptance of terms
By accessing the Neolen website or research tool, you agree to these Terms of Service. If you are using the research tool on behalf of an organization, you represent that you have authority to bind that organization.
Legal
Terms of Service
Last updated 19 October 2026
Neolen is in active pre-launch development. These terms will be finalized with legal counsel before commercial launch. Research access, partnership, and pilot engagements may additionally be governed by a separate signed agreement, which takes precedence over this page.
02Not medical advice
The Neolen research tool and the model behind it generate research outputs such as answers, evidence summaries, and hypotheses. Nothing produced by the research tool constitutes medical advice, a diagnosis, or a treatment recommendation, and it must not be used as a substitute for professional medical judgment or for regulated clinical decision-making. Outputs can be incomplete or wrong and are not proof of efficacy.
03Human review required
Neolen is designed to support researchers. A qualified human researcher, clinician, or institutional review process must evaluate any output before it informs a research program, investment decision, or patient-facing action.
04Acceptable use
You agree not to use the research tool to violate applicable law, to re-identify de-identified data, to circumvent access controls, or to use outputs to make representations of clinical efficacy or regulatory approval that have not been established through appropriate trials and review.
05Data source licensing
Underlying public data sources may carry their own license terms, including restrictions on commercial use for certain databases. Access to outputs derived from such sources is subject to those upstream terms in addition to these Terms of Service.
06Intellectual property
Neolen retains all rights in the research tool, its models, and related technology. You retain rights in data and files you upload, subject to the license you grant us to process that data solely to provide the service to you.
07Protected health information
Any use of the research tool with protected health information is governed by a separate written agreement (including a Business Associate Agreement where applicable), which controls in the event of any conflict with these terms.
08Disclaimers & limitation of liability
The research tool and its outputs are provided on an 'as is' basis during this development phase, without warranties of any kind. To the maximum extent permitted by law, Neolen is not liable for decisions made based on research tool outputs.
09Governing law & jurisdiction
These terms are governed by the laws of India. Subject to the dispute resolution provisions of any separate signed agreement, the courts at Agra, Uttar Pradesh shall have exclusive jurisdiction over any dispute arising out of or relating to these terms.
10Changes to these terms
We may update these terms as our products evolve. Material changes will be reflected by an updated effective date above.
11Contact
Questions about these terms can be sent to support@neolen.com or +91 76785 11552. Registered office: Neolen Services Private Limited (CIN: U72900UP2021PTC156376), Keshav Market, Rajaram Ki Bagiya, Shamshabad Road, Agra, Uttar Pradesh, India - 282001.